Tag: social media

Sentiment analysis Socialboards

Sentiment analysis

How great would it be to be able to capture the mood of any email conversation, live chat or even facebook post? We’re currently launching the beta version of our ML-based, 360 sentiment analysis for any ticket, comment or reply in your inbox. All GDPR secure, and with the power […]

Finally 😅 Support for Instagram Direct Messages

The day we all have been waiting for has arrived. Socialboards now let’s you receive and respond to Direct Messages from Instagram. To activate this new channel, simply remove and reinstall your Instagram account. Instagram DM’s is show as a separate sub-channel in your inbox as shown in the image […]