We’re doing our best to enable you to provide excellent customer service across all channels! Check out the latest features and improvements
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Release notes
We’re doing our best to enable you to provide excellent customer service across all channels! Check out the latest features and improvements
Continue readingNew and awesome New toolbar with highly requested features including An activity counter and a shortlist of recent tickets on the customer
Continue readingMost important updates from this release New and awesome Instagram DM’s are now supported Sentiment analysis Giphy’s in live Chat New reporting
Continue readingThe July release has mostly been upgrading the platform with legacy code and improving a lot of the components that work “under
Continue readingEndringslogg
Continue readingVideos can be useful when writing a good how-to article for your customers. As of today, you’re able to easily add inline
Continue readingRead-only users has by default no access to personal data. This includes inline images, attachments, custom field values, names etc. Starting today,
Continue readingCreate a link between two or more tickets using one simple click. Here’s how to do it:
Continue readingAs you might know, Socialboards offer its own form-builder which lets your customer get in touch by using fully customized forms. However,
Continue readingApplies to: Forms, FAQs We now allow admins to include GTM in faqs and forms.
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