Today, we added the option to delete comments directly from your Socialboards inbox.
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Release notes
Today, we added the option to delete comments directly from your Socialboards inbox.
Continue readingThis release includes reactions you get on your messages in Facebook Messenger. Small but important improvement.
Continue readingTo give you a better insight into who you’re having a conversation with, we included a new section called “Previous replies”. This
Continue readingTo make the everyday work of a customer service agent easier, we included a new set of filters to help you spend
Continue readingIt’s hard to keep a full overview of your customers’ engagement – not only across a large set of different channels but
Continue readingHandle reviews and learn from your customers’ app experiences using our new integrations for Appstore and Google Play. Read more in our
Continue readingIn addition to mentions and direct messages, Socialboards now offer you the opportunity to create support tickets based on specific Twitter keywords.
Continue readingUpdate in progress. We’re happy to bring you a list of new and improved features. Some extra exciting new features for agents
Continue readingApplies to: Socialboards❤️Zisson clients, administrators As a multi-channel contact center solution, Zisson Interact lets you handle all your customer dialog from within
Continue readingWe introduced two new function in our support widget today – namely “endChatAction” and “closeWidgetAction”. Developers are now able to subscribe to
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