What's new in Socialboards

Today, we added the option to delete comments directly from your Socialboards inbox.

This release includes reactions you get on your messages in Facebook Messenger. Small but important improvement.

To give you a better insight into who you’re having a conversation with, we included a new section called “Previous replies”. This

To make the everyday work of a customer service agent easier, we included a new set of filters to help you spend

It’s hard to keep a full overview of your customers’ engagement – not only across a large set of different channels but

Handle reviews and learn from your customers’ app experiences using our new integrations for Appstore and Google Play. Read more in our

In addition to mentions and direct messages, Socialboards now offer you the opportunity to create support tickets based on specific Twitter keywords.

Update in progress. We’re happy to bring you a list of new and improved features. Some extra exciting new features for agents