August 2021 release

August 2021 release summary

Most important updates from this release  New and awesome Instagram DM’s are now supported Sentiment analysis Giphy’s in live Chat New reporting KPI’s related to working hours Custom CSS available for the Chat widget Small but important Forms can now contain predefined values New agent filter to list your own […]

July 2021 release summary

The July release has mostly been upgrading the platform with legacy code and improving a lot of the components that work “under the hood”. A few improvements were published however; Chat Option to remove avatars Forms ability to set values from query string for category custom fields Mod11 account number […]

Releases prior to 2021

Releases prior to 2021 (no)

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