Category: Release notes

We’re doing our best to enable you to provide excellent customer service across all channels! Check out the latest features and improvements

New and awesome New toolbar with highly requested features including An activity counter and a shortlist of recent tickets on the customer

Most important updates from this release  New and awesome Instagram DM’s are now supported Sentiment analysis Giphy’s in live Chat New reporting

The July release has mostly been upgrading the platform with legacy code and improving a lot of the components that work “under

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