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Category: Support Widget

Customer service release

<img width="436" height="300" src="https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image default-featured-img" alt="Customer service release" decoding="async" srcset="https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march.jpg 436w, https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march-300x206.jpg 300w" sizes="(max-width: 436px) 100vw, 436px" />

March 21, 2022 For developers / Support Widget

Control what happens when a customer support chat ends

We introduced two new function in our support widget today – namely “endChatAction” and “closeWidgetAction”. Developers are now able to subscribe to

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Customer service release

<img width="436" height="300" src="https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image default-featured-img" alt="Customer service release" decoding="async" srcset="https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march.jpg 436w, https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march-300x206.jpg 300w" sizes="(max-width: 436px) 100vw, 436px" />

August 31, 2021 Support Widget

New Widget styling options

Good news for anyone wanting to adapt even more of their company’s look and feel to the Socialboards Support Widget. Today, we

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Socialboards now supports Giphys

August 31, 2021 Support Widget

Giphy’s in live Chat

Spice up the chat conversation with your customers with this new feature, available for both clients and agents as of today.

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Forms (1)
Insights & Reports (2)
Integrations and add-ins (1)
Release – December 2021 (9)
Release notes (5)
Social Media (1)
Support Widget (3)

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