We introduced two new function in our support widget today – namely “endChatAction” and “closeWidgetAction”. Developers are now able to subscribe to these events and create functions to control the widgets’ behaviour. Great for websites, and even greater for integrated solutions with native mobile apps.
Good news for anyone wanting to adapt even more of their company’s look and feel to the Socialboards Support Widget. Today, we added the option to add your own css to fully control the GUI of your Chat, FAQ and forms inside the widget.
Spice up the chat conversation with your customers with this new feature, available for both clients and agents as of today.