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Category: Insights & Reports

Customer service release
August 31, 2021 Insights & Reports

KPI’s related to business hours

In today’s reports, your able to measure every action taken by your customer support agents. By using our new KPI filters, you

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Sentiment analysis Socialboards
August 31, 2021 Insights & Reports

Sentiment analysis

How great would it be to be able to capture the mood of any email conversation, live chat or even facebook post?

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  • Release – December 2021 (9)
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