We introduced two new function in our support widget today – namely “endChatAction” and “closeWidgetAction”. Developers are now able to subscribe to
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Category: For developers
Use reply-to headers to define creator in new tickets
As you might know, Socialboards offer its own form-builder which lets your customer get in touch by using fully customized forms. However,
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New Webook on category change event
To our library of webhooks, we’ve added the option to monitor and act on category changes to tickets.
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New API endpoint to get the full dialogue
Get requests can now be sent to https://api.socialboards.com/tickets/{{ticket-id}}/replies to fetch the replies of a ticket thread. That means that it’s possible to
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.no domain deprecated
We’ll focus on the .com domain only moving forward, but will keep our products running on socialboards.no until August 2023. Product/Service Expiration
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