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Category: For administrators

October 10, 2022 For administrators / For developers

Reviews from Bazaarvoice

Bazaarvoice provides a platform to collect ratings & reviews for products in your webshop. It allows consumers to view moderated review content

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September 5, 2022 For administrators

New admin dashboard released

Say hi to the Socialboards Admin Dashboard version 2! The new and improved dashboard – which is included for all our paying

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Customer service release
July 7, 2022 For administrators

Modify the customer card

A new configuration option for (custom) fields enables you to add more information to the customer card of each ticket. This lets

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Customer service release
December 17, 2021 For administrators / Release - December 2021

Detailed data access for read-only users

Read-only users has by default no access to personal data. This includes inline images, attachments, custom field values, names etc. Starting today,

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Customer service release
December 17, 2021 For administrators / Release - December 2021

New and improved Chat Widget Calendar

You’re now able to control the opening hours of your Chat widget in greater detail, including multiple sessions per day. Check out

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Customer service release
October 28, 2021 For administrators

Rules for sub-channels

Want to improve your company’s workflow? Our rules engine now support using sub-channels as a condition. This enables you to for example

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By category

  • For administrators (6)
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  • Forms (1)
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  • Integrations and add-ins (1)
  • Release – December 2021 (9)
  • Release notes (5)
  • Social Media (1)
  • Support Widget (3)

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