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What's new in Socialboards

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Customer service release
March 25, 2022 For agents

See which widget a chat came from

Applies to: Chat tickets, Support Widget, Inbox

As you might now, Socialboards allows you to add as many different chat widgets as you want to your website. The ticket feed now includes the name of the widget that the customer used when contacted you.

chatinboxsupport widgettalking to customers

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