Customer service release

Control your queues in Zisson interact directly from Socialboards

Applies to: Socialboards❤️Zisson clients, administrators

As a multi-channel contact center solution, Zisson Interact lets you handle all your customer dialog from within one application. Our new integration lets you control a support ticket, directly from your Socialboard. Simply map two or more categories to your queues, and your agent will be able to make Socialboards tickets available in any Interact queue.

Read more about how to set up this integration in our faq.