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New multi-select action to link 2 or more tickets

Written by admin Published on December 24, 2021 in For agents

Create a link between two or more tickets using one simple click. Here’s how to do it:

https://socialboards.com/whats-new/wp-content/uploads/sites/9/2021/12/Multi-select-to-link-tickets.mp4

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working with tickets
Customer service release Use reply-to headers to define creator in new tickets
Detailed data access for read-only users Customer service release

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