To get a little more insight into your customers’ chat experience, we’ve added the option to add an additional comment in form of a text field. The comment will be visible just below the rating you’ve received, like shown in the image below:

Release notes
To get a little more insight into your customers’ chat experience, we’ve added the option to add an additional comment in form of a text field. The comment will be visible just below the rating you’ve received, like shown in the image below: