October 2021 - What's new in Socialboards

Customer service release

<img width="436" height="300" src="https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march.jpg" class="attachment-post-thumbnail default-featured-img" alt="Customer service release" decoding="async" srcset="https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march.jpg 436w, https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march-300x206.jpg 300w" sizes="(max-width: 436px) 100vw, 436px" />

October 28, 2021 For administrators

Rules for sub-channels

Want to improve your company’s workflow? Our rules engine now support using sub-channels as a condition. This enables you to for example

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Customer service release

<img width="436" height="300" src="https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march.jpg" class="attachment-post-thumbnail default-featured-img" alt="Customer service release" decoding="async" srcset="https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march.jpg 436w, https://socialboards.com/whats-new/wp-content/uploads/sites/9/2022/03/new-features-in-march-300x206.jpg 300w" sizes="(max-width: 436px) 100vw, 436px" />

October 8, 2021 For agents / Integrations and add-ins / Release - December 2021

Convert emails to support tickets

Private emails from customers – especially when you work with Customer Success – is as we all know inevitable. By using our

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