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Month: October 2021

Customer service release
October 28, 2021 For administrators

Rules for sub-channels

Want to improve your company’s workflow? Our rules engine now support using sub-channels as a condition. This enables you to for example

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Customer service release
October 8, 2021 For agents / Integrations and add-ins / Release - December 2021

Convert emails to support tickets

Private emails from customers – especially when you work with Customer Success – is as we all know inevitable. By using our

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  • For administrators (6)
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  • Forms (1)
  • Insights & Reports (2)
  • Integrations and add-ins (1)
  • Release – December 2021 (9)
  • Release notes (5)
  • Social Media (1)
  • Support Widget (3)

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