Skip to content

What's new in Socialboards

Release notes

  • All
  • Social Media
  • Support Widget
  • Insights & Reports
  • About us

Month: August 2021

August 2021 release
August 31, 2021 Release notes

August 2021 release summary

Most important updates from this release  New and awesome Instagram DM’s are now supported Sentiment analysis Giphy’s in live Chat New reporting

Continue reading
August 31, 2021 Release notes

July 2021 release summary

The July release has mostly been upgrading the platform with legacy code and improving a lot of the components that work “under

Continue reading
Customer service release
August 31, 2021 Support Widget

New Widget styling options

Good news for anyone wanting to adapt even more of their company’s look and feel to the Socialboards Support Widget. Today, we

Continue reading
Customer service release
August 31, 2021 Insights & Reports

KPI’s related to business hours

In today’s reports, your able to measure every action taken by your customer support agents. By using our new KPI filters, you

Continue reading
Socialboards now supports Giphys
August 31, 2021 Support Widget

Giphy’s in live Chat

Spice up the chat conversation with your customers with this new feature, available for both clients and agents as of today.

Continue reading
Sentiment analysis Socialboards
August 31, 2021 Insights & Reports

Sentiment analysis

How great would it be to be able to capture the mood of any email conversation, live chat or even facebook post?

Continue reading
August 31, 2021 Social Media

Finally 😅 Support for Instagram Direct Messages

The day we all have been waiting for has arrived. Socialboards now let’s you receive and respond to Direct Messages from Instagram.

Continue reading

By category

  • For administrators (6)
  • For agents (20)
  • For agents (7)
  • For developers (8)
  • Forms (1)
  • Insights & Reports (2)
  • Integrations and add-ins (1)
  • Release – December 2021 (9)
  • Release notes (5)
  • Social Media (1)
  • Support Widget (3)

Archives

  • November 2022
  • October 2022
  • September 2022
  • July 2022
  • May 2022
  • March 2022
  • December 2021
  • October 2021
  • September 2021
  • August 2021
  • January 2021

GET THE LASTEST NEWS BY EMAIL

My interests are:

Check your inbox or spam folder to confirm your subscription.

WordPress Theme: Maxwell by ThemeZee.