Most important updates from this release New and awesome Instagram DM’s are now supported Sentiment analysis Giphy’s in live Chat New reporting
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Release notes
Most important updates from this release New and awesome Instagram DM’s are now supported Sentiment analysis Giphy’s in live Chat New reporting
Continue readingThe July release has mostly been upgrading the platform with legacy code and improving a lot of the components that work “under
Continue readingGood news for anyone wanting to adapt even more of their company’s look and feel to the Socialboards Support Widget. Today, we
Continue readingIn today’s reports, your able to measure every action taken by your customer support agents. By using our new KPI filters, you
Continue readingSpice up the chat conversation with your customers with this new feature, available for both clients and agents as of today.
Continue readingHow great would it be to be able to capture the mood of any email conversation, live chat or even facebook post?
Continue readingThe day we all have been waiting for has arrived. Socialboards now let’s you receive and respond to Direct Messages from Instagram.
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