We are excited to share the latest updates and improvements to our SaaS product. This is a summary of our March 2023
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Release notes
We are excited to share the latest updates and improvements to our SaaS product. This is a summary of our March 2023
Continue readingBazaarvoice provides a platform to collect ratings & reviews for products in your webshop. It allows consumers to view moderated review content
Continue readingNeed to spice up your integration with more details about what happened to a customer support ticket? Check out this new endpoint,
Continue readingWe released a new endpoint today, to fetch users related to your Socialboards Inbox. Read more about it in our developer portal.
Continue readingSay hi to the Socialboards Admin Dashboard version 2! The new and improved dashboard – which is included for all our paying
Continue readingThanks to artificial intelligence, Socialboards can now provide you with important insight into how your customers feel about your brand and specific
Continue readingLast week, we added support for a new Facebook API, which includes comments from Dark Posts and posts created using Placement Asset
Continue readingA new configuration option for (custom) fields enables you to add more information to the customer card of each ticket. This lets
Continue readingWhen Agent aliases are enabled for chat tickets, we changed the logic to include only the alias (instead of the full name
Continue readingBased on a number of client requests, we decided to make the reply field for chat tickets sticky at the bottom of
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