What's new in Socialboards

Reviews from Bazaarvoice

Bazaarvoice provides a platform to collect ratings & reviews for products in your webshop. It allows consumers to view moderated review content

Need to spice up your integration with more details about what happened to a customer support ticket? Check out this new endpoint,

We released a new endpoint today, to fetch users related to your Socialboards Inbox. Read more about it in our developer portal.

Say hi to the Socialboards Admin Dashboard version 2! The new and improved dashboard – which is included for all our paying

Thanks to artificial intelligence, Socialboards can now provide you with important insight into how your customers feel about your brand and specific

A new configuration option for (custom) fields enables you to add more information to the customer card of each ticket. This lets

When Agent aliases are enabled for chat tickets, we changed the logic to include only the alias (instead of the full name

Based on a number of client requests, we decided to make the reply field for chat tickets sticky at the bottom of

Today, we added the option to delete comments directly from your Socialboards inbox.