Forms. Easy to use for the customer, easy to build and install for you. Looks as good on mobile devices as on larger screens.
Multiple variations of fields. Build forms with categories on several levels: dates, addresses and any other data input differentiator. Collect all key information early and ensure a swift resolution for the customer.
Automated dispatch of tickets. Use categories assigning tickets to the right resource on your team.
Unlimited amount of forms. Create dedicated forms for product inquiries, general support, invoice questions, access requests and more.
Privacy and GDPR. managed with dedicated fields for privacy content. Spam is reduced with ReCaptcha.
All in one place. Tickets generated through forms may be transferred to chat, social media or email in the unified inbox.
Insight. Statistics and analytics. View volume, trends, response time and other valuable KPI’s for each of your forms.