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Multichannel Customer Support

SocialBoards lets you unify your customer dialog from all your favourite channels. We take great pride in developing one of the best social media integration on the market today.The SocialBoards platform collects, publishes and synchronises with your every customer contact point, to give a complete overview of agent posts on your customer dialogue.

Facebook Wall

Synchronizes all your posts, replies, comments and likes from your facebook wall

Facebook Messenger

Fetches direct Facebook tickets through Facebook Messenger – web and mobile.

Twitter

Synchronizes tickets from your twitter stream, including direct messages

Instagram

Fetches comments on your Instagram images and mentions.

Email

Forward your Support Emails to your SocialBoards Inbox for team collaboration.

Forms

Embed forms in your mobile app, on your website or your blog.


Now available: SocialBoards Chat!

Looking for a simple chat solution to help out customers on your website? As of today, you’ll be able to handle Chat tickets in your SocialBoard. Check out the new Chat module here >>

How does it work?

Support Tickets from all sources are gathered in SocialBoards Inbox,
where they are handled by your staff.

Read more about SocialBoards Inbox