Converting feedback, surveys and reviews into customer support tickets

As you might already know, Socialboards already supports native integrations with the most popular channels such as Facebook, Twitter, Instagram, Youtube, Chat for websites and more. But did you know that your Socialboard can easily convert feedback from other systems into support tickets, using default functionality? As an example, this installation guide shows you how to turn surveys and feedback from Hotjar into actionable feedback in Socialboards. This process can also be applied to popular channels such as Tripadvisor. Socialboards – “ticket everything”.