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Inbox Everything

To succeed with customer service on social media you need more than just dedicated customer support agents. It is also crucial with a smart inbox that unifies requests from the various channels.  

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Get GDPR compliant with Socialboards

As of May 25 the General Data Protection Regulation, better known as the GDPR, came into force for all EU-citizens. Customer Service daily deals with user data. If user dialogues takes place on multiple platforms it may be a challenge to ensure consistent and correct data processing at all levels.   Multi-channel dialogues and the GDPR […]

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