Blog

GDPR compliance and customer service

Understanding GDPR, privacy and customer service is important for any business or organization. We would like to share 10 tips on how you stay GDPR compliant with your use of customer service software in social media, email, and chat. 10 tips on how to be GDPR compliant with customer service: Follow information requirements on quality […]

Les mer

Inbox Everything

To succeed with customer service on social media you need more than just dedicated customer support agents. It is also crucial with a smart inbox that unifies requests from the various channels.  

Les mer

Get GDPR compliant with Socialboards

As of May 25 the General Data Protection Regulation, better known as the GDPR, came into force for all EU-citizens. Customer Service daily deals with user data. If user dialogues take place on multiple platforms it may be a challenge to ensure consistent and correct data processing at all levels.   Multi-channel dialogues and the […]

Les mer

For small and large organisations

Free trial