Best cloud helpdesk for social media (by far)
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Email, Chat Bots, Contact Forms, and Review Sites. All text-based customer service channels under one unified inbox, so no customer is left behind.

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One shared inbox for teams

All channels in one unified ticketing inbox

Small and large Enterprises
Social Customer Service solution

Gather all incoming inquiries in one unified ticketing inbox. Share tasks and make sure everyone is up to speed.

Social media

Handle all social media support tickets from Facebook, Instagram, Youtube and Twitter.

Live Chat

Solve problems instantly with Live Chat on your website.

Emails and webforms

Regain control of your support emails, and add custom forms to your website and facebook pages.
Full control

Reduce the amount of Support tickets.
Gain valuable insights.

FAQ

A smart self-service FAQ solution for your website.

Statistics and insight

Get the insight you need to make smarter changes.

API

Integrate with internal systems using our APIs.

We use Socialboards every day ✓

  • Telia uses Socialboards
  • DNB uses Socialboards

Customer gains

100%

control of the customer dialog

Gathering all these channels in one unified system streamlines our direct customer contact and makes us more agile. When we use Socialboards as a hub for our interaction with customers we are able to respond faster and more efficiently.
Telia uses Socialboards
100%

control of the customer dialog

Socialboards has been warmly welcomed by our support agents, who handle large volumes of customer interactions in social media every day. As they now use less time to get a full overview, they can spend more time on what really matters - to respond to our clients.
DNB uses Socialboards
We have worked with SocialBoards and the fantastic team since the very beginning. SocialBoards helps us live up to our most important core values – every day: The customer is our boss.
Jeanette Johnsen, Senior Communication Executive, REMA1000
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