Gathering all these channels in one unified system streamlines our direct customer contact and makes us more agile. When we use Socialboards as a hub for our interaction with customers we are able to respond faster and more efficiently.
control of the customer dialog
Socialboards has been warmly welcomed by our support agents, who handle large volumes of customer interactions in social media every day. As they now use less time to get a full overview, they can spend more time on what really matters - to respond to our clients.
We have worked with SocialBoards and the fantastic team since the very beginning. SocialBoards helps us live up to our most important core values – every day: The customer is our boss.